This page includes:

CARO Registration Entry Criteria

CARO Code of Ethics

CARO Code of Professional Practice

CARO Complaints Procedures

CARO Registration Entry Criteria



Organisations seeking CARO membership must satisfy the following:

• Meet Australian, State & Commonwealth obligations regarding the running of a business/association/incorporated assocation/incorporation.
  
  
  
• Their members' Usui system of Reiki lineages are verifiable and can unequivocally be traced back to the founder Mikao Usui.
  
  
  
• Create a Code of Ethics for their members using CARO's Code of Ethics as the minimum standard.
  
  
  
• Create a Code of Professional Practice for their members using CARO's Code of Professional Practice as the minimum standard.
  
  
  
• Create a Complaints Procedure for their members using CARO's Complaints Procedure as the minimum standard.

Expressions of Interest to join CARO are invited from associated/incorporated/registered Usui system of Reiki organisations.

A complete list of guidelines will be forwarded following receipt of your Expression of Interest.




Member Organisations of CARO


Current Member Organisations are:

Australian Reiki Connection Inc. (ARC)

Usui Reiki Network International

International House of Reiki

Asia Pacific Reiki Institute

Australasian Usui Reiki Association (AURA)

Reiki Association Inc.

• To remain calm and communicative at all times.

• To support one's self-development and centredness.

• To learn to respond to stress in a positive way.

• To be honest and realistic when making statements about the possible outcomes of Usui system of Reiki classes/treatments and whenever possible, to base comments upon reliable information, experience and current research.

• To be mindful that the teacher/practitioner does not take credit for any healing.

• To conduct Usui system of Reiki classes/treatments in a responsible manner, consistent with the safety, health and welfare of the community.

• To endeavour to improve the community’s understanding of the Usui system of Reiki.

• To advertise and promote one's classes, treatments, services, products, teachings and/ or position in the Usui system of Reiki community with integrity and act on the basis of a well-informed conscience at all times.

• To regularly self-treat with Reiki; you cannot help others if you haven't first helped yourself.

• To act in fairness, honesty and in good faith towards all people regardless of their culture, ethnicity, language or religion.

• Members shall abide by the Member Organisation's Code of Ethics.

• Members shall adhere to to the Member Organisation's Complaints Procedure.

• Members shall create student/client records and safeguard them.

• Members shall fully inform the student/client of the class/treatment process.

• Members shall not diagnose, prescribe, offer medical or psychological advice unless qualified to do so.

• Members shall refer student/client to relevant health care professionals when required.

• Members shall not incorporate other modalities into their classes/treatments unless contracted by the student/client to do so.

• Members shall present themselves in a professional manner.

• Members have the obligation of Duty of Care to all their student/clients.

• Members shall respect:

CARO Complaints Procedure



CARO Member Organisations will create and use a Complaints Procedure which they expect their teachers and/or practitioners to apply. This complaints procedure is also in place for use by the general public.

Member Organisations with pre-existing Complaints Procedures should ensure that their procedures support CARO's. Member Organisations without Complaints Procedures of their own are free to adopt CARO's or develop their own based on CARO's.


The following points should be included:


1. Lodging a Complaint

1.1 Any person may lodge a complaint in writing to CARO.

1.2 The complaint must be set out in writing stating the issue clearly including reference to time, place and event.

1.3 Complaints will be kept confidential (with the exception of making necessary contact with named witnesses/respondents).

2.1 The date of receipt and nature of the complaint will be noted and an acknowledgement will be issued in writing requesting further information where required.

2.2 The respondent will be notified and invited to make comment.

3.1 The complaint will be investigated thoroughly in order to resolve the issue/s raised.

3.2 A determination will be made based on facts presented by both sides and any additional evidence uncovered by the investigation.

3.3 If a resolution of the issue/s cannot be made amicably, external mediation may be attempted.

4.1 All relevant parties will be notified of the official resolution which may include, but is not limited to, withdrawal of the complaint or notice of censure.

4.2 Parties unhappy with the resolution may appeal.

4.3 Appeal process information will be provided if a party wishes to appeal a decision and all interested parties will be notified.